Customer support
Questions about an order, delivery or a product? Send us a message and include your order number if you have one.
Need to know
Everything you need for a smooth Vidal Golosinas order.
View all answersAdd your chosen sweets to the cart, continue to checkout and enter your contact and delivery details. You can order as a guest — no account is needed.
Home delivery costs €2.08 and is free when your order reaches €31.50. Collection from a pickup point is free.
Choose bank transfer, card on delivery or cash on delivery at checkout. For bank transfer we email you our bank details after the order. No payment or card details are processed on this website.
Every product page shows its current availability. Stock is checked again when you place the order, so unavailable quantities cannot be ordered.
Verified details are shown on the product page when available. Recipes and packaging can change, so always check the label before consuming.
Contact us with your order number and, if possible, a photo of the item and packaging. We will review the issue with you.
